Senior Business Analist

As a Senior Business Analyst, you act as a strategic sparring partner for both internal stakeholders and our clients. You translate complex challenges into concrete, data-driven solutions and oversee the entire process from analysis to implementation and evaluation.

What challenges

await you?

Customer needs & analysis 
You clearly identify customer needs and requirements through workshops, interviews, and analysis. You immerse yourself in their context and challenges to define clear problem statements and improvement objectives.

Business process analysis
You analyze existing business processes and identify bottlenecks and opportunities for optimization. You translate these insights into concrete actions or digital solutions that create added value.

Functional specifications
You translate the gathered customer needs and process insights into clear, detailed functional specifications. These form the bridge between business and IT, ensuring development teams know exactly what is expected.

Stakeholder management & project management
You proactively maintain strong relationships with stakeholders at all levels – from operational staff to C-level – acting as the connecting link between business, IT, and external parties. In addition, you are responsible for the meticulous follow-up of the project, ensuring alignment with scope, timing, and budget.

Solution architecture
You strategically contribute to the design of data and IT solutions in close collaboration with the scrum team. You ensure that solutions are scalable, feasible, and aligned with broader business goals.

Validation & testing
You guide the testing of solutions through UAT scenarios and validation cycles. You ensure the final solution meets the predefined functional requirements and can be effectively used in practice.

Implementation & support
You support implementation processes and guide end-users in adopting new processes or systems. You ensure knowledge transfer and smooth adoption.

Mentorship & knowledge sharing
You take on a coaching role within the organization. You mentor junior analysts and consultants and actively share your knowledge and experience within the practice group and with clients.

Continuous improvement
You actively contribute to the development of analysis frameworks and best practices within Rezolv. You have a nose for innovation and help improve our methodologies continuously.

About you

An analytical mind who thinks strategically, communicates effectively, and keeps oversight in complex initiatives.

Must-haves:

• At least 5 years of experience as a business analyst or (functional) consultant;
• Proven track record in stakeholder management at C-level;
• In-depth knowledge of business analysis techniques (e.g., BPMN, use case modeling, user stories);
• Excellent communication skills in Dutch and English (French is a plus);
• Hands-on mentality with a focus on change and quality.

Nice-to-haves:

• Experience in Agile/Scrum teams;
• Experience in the retail or logistics sector;
• Experience with event storming;
• Knowledge of UML, data modeling, and API/process integration is a plus.